DuhCrew Privacy Policy

Welcome to DuhCrew! We take your privacy seriously, so here’s the lowdown on how we collect, use, and share your personal information when you visit or make a purchase from duhcrew.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit our Site, we automatically gather some info about your device, like your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect info about the web pages or products you view, the websites or search terms that brought you to the Site, and how you interact with the Site. We call this “Device Information.”

We collect Device Information using the following technologies:

• “Cookies”: Data files placed on your device, often including an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
• “Log files”: Track actions on the Site and collect data like your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels”: Electronic files that record info about how you browse the Site.

When you make (or try to make) a purchase through the Site, we collect certain info from you, like your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. We call this “Order Information.”

When we say “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information to fulfill your orders (including processing your payment, arranging shipping, and sending you invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you.
• Screen for potential risk or fraud.
• Provide you with information or advertising related to our products or services, according to your preferences.

We use the Device Information we collect to help us screen for potential risk and fraud (especially your IP address) and to improve and optimize our Site. This includes generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your info, as described above. For example, we use Shopify to power our online store—you can read about how Shopify uses your Personal Information here. We also use Google Analytics to understand how our customers use the Site—you can read about how Google uses your Personal Information here. You can opt out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or protect our rights.

BEHAVIOURAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications we think you might like. For more info about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising by using the links below:

• Facebook
• Google
• Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you're a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you’d like to exercise this right, please contact us using the details below.

Also, if you're a European resident, we process your information to fulfill contracts we might have with you (like if you make an order through the Site) or otherwise pursue our legitimate business interests. Please note that your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we’ll maintain your Order Information for our records unless and until you ask us to delete it.

CHANGES
We may update this privacy policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us by email at support@duhcrew.com or by mail at:

DuhCrew
Privacy Compliance Officer
11, Ishani Garden, Sec-29, Iskon Temple Road, Ravet, Pune, 412101